Help

Welcome to the FreFile Help Center! We’re here to make your experience smooth and enjoyable. Below, you’ll find answers to common questions and guidance on how to use our platform for downloading and uploading photos and artwork designs.

1. Getting Started

• Create an Account: To upload or manage your files, sign up for a free account using your email.

• Browse Content: Explore categories or use the search bar to find photos and artwork designs.

• Download Files: Click the download button on any file page to save it to your device.

2. Uploading Content

• Log In: Ensure you’re logged into your account.

• Upload Files: Click the "Upload" button at the top of the page. Drag and drop your file or select it from your device.

• Add Details: Fill in the title, description, and tags to help others discover your work.

• Submit: Review your information and click "Submit" to share your creation with the community.

3. Managing Your Account

• Edit Profile: Update your profile details, including your display name and bio.

• View Uploads: Access and manage your uploaded files from your profile dashboard.

• Reset Password: If you’ve forgotten your password, use the "Forgot Password" link on the login page to reset it.

4. Reporting Issues

• Inappropriate Content: If you encounter inappropriate or copyrighted material, click the "Report" button on the file’s page and provide details.

• Technical Problems: Contact our support team at Contact Us for assistance with technical issues.

5. Frequently Asked Questions (FAQs)

• Q: Is FreFile free to use? A: Yes, FreFile is completely free for downloading and uploading content.

• Q: What file formats are supported? A: We currently support popular formats like JPEG, PNG, and SVG for images and designs.

• Q: Can I delete my uploaded files? A: Yes, navigate to your profile dashboard and select the file you wish to delete.

6. Contact Us If you need further assistance, feel free to reach out:

• Email: Contact Us

• Support Hours: Monday to Friday, 8 AM – 6 PM.